install knowledge database

[Juan José Marchal Gómez]

This question is in reference to Atlassian Documentation: Installing JIRA Service Desk

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[Nic Brough -Adaptavist-]

For Cloud, the path is simple - get a Confluence Cloud added to your account, then create a knowledge base space (or spaces) in it, and then go to the JIRA project(s) that will need the KB and link them to the spaces