In JETI(email this issue) notifications only sent to particular events not for all events.

[kumar m]

In JETI (JIRA Email this issue) template, notifications and contexts are created according to the document, only few notification events works (issue created) and other notification events does not work (issue commented).

[Gonchik Tsymzhitov]

Hi! 

I hope after update the app it is starting work well. 

it will be good, if provide more info/logs or raise issue to app vendor directly

https://metainf.atlassian.net/servicedesk/customer/portal/1

Cheers,

Gonchik Tsymzhitov