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Is there a way of automate a notification if user didn't log hours for more than XX days?

Pablo Scheri August 10, 2018

Hi! I want to automatically notify users and managers if someone forgot to log time anywhere in Jira.

Is this possible?

Thanks in advance!

Cheers,

Pablo.

1 answer

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andreas
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August 12, 2018

Hi Pablo,

yeah you should be able to setup a rule like this for example:

  • Trigger: Issue transitioned
  • JQL condition: status = Done and timespent = 0
  • Action: Send e-mail to various users/groups etc

Depends a bit on your exact use-case. I'm not sure if you want to trigger this on transition to Done of the issue, or just check once per day for issues like this (in which case you could just change the trigger to a 'scheduled' trigger with the appropriate JQL).

Hope this helps!

Cheers,
Andreas

Deleted user September 5, 2018

Hi @andreas

The example above doesn't provide a way to check when the user logged his work.

I think what Pablo wants and I as well is: create a rule to show users who are not logging their work on a daily or weekly basis.

 

I could create a JQL with "worklogDate = endOfDay()", however, I don't know if is there a field (or smart value) to show hours and the author.

Deleted user September 12, 2018

Hi,

Does anyone know how to solve this?

 

Cheers
Carlos

Pablo Scheri September 12, 2018

Hi Carlos, I don't think there is a solution with Jira, because the JQL objective is to reply with a Jira Ticket, is not possible to query for something that gives back a user.

 

I personally use EazyBi to get this report, but does not notify automatically.

 

Cheers,

Pablo.

Deleted user September 12, 2018

Thanks Pablo.

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