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About the "Email the Issue" Add-On

Kumar
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August 20, 2018

We are using an "Email the issue" add-on so  we created some email templates. so My question is when I'm select an email template  I need that email template content should me view in "Body"  before sending issue to recipient.Because if we  wants to edit the content before sending email to recipient.

If any body knows regards please respond !

 

Thanks,

Phani

1 answer

0 votes
Bastian Stehmann
Community Champion
August 22, 2018

Hi @Kumar,

 

as far as I know, it is not possible to show the content of the template in den "Body".

You can use the preview, to see what will be sent, but you can not edit that before sending.

Kumar
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Rising Stars are recognized for providing high-quality answers to other users. Rising Stars receive a certificate of achievement and are on the path to becoming Community Leaders.
August 28, 2018

Hi @Bastian Walger Stehmann,

 

Thanks for your response.   

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