Sending Issue created event notification to an external adress

[Marcela Furyová]

Hi, I need to send Issue created event to an external adress.

I can use JETI plugin:

Notification setting:

Recipients

To:Cc:

mfobojzivelnik@gmail.com

Email Settings

Email Format:Email Importance:Options:

html

NORMAL

Context setting:

Testovací projekt 1
Content Settings Default Email Template: AM issue created Additional Settings Comments: Exclude email details

When I send mail manually, it is delivered correctly. If I change or create issue, the mail will not be sent.

Please tell me where I'm making a mistake

Thanks.

Marcela

[Gonchik Tsymzhitov]

Hi! 

Sorry, without the logs so hard to investigate.

BTW, Have you raised to vendor service desk directly?

https://metainf.atlassian.net/servicedesk/customer/portal/1

Cheers,

Gonchik Tsymzhitov