Forums

Articles
Create
cancel
Showing results for 
Search instead for 
Did you mean: 

Change suspended users

Claire Sherer
I'm New Here
I'm New Here
Those new to the Atlassian Community have posted less than three times. Give them a warm welcome!
May 19, 2025

We have recently downgraded our OpsGenie account and I need to be able to select the 5 users that are available under the Free plan. Does anyone know how I can suspend a user to be able to unsuspend another user?

1 answer

0 votes
Egor
Atlassian Team
Atlassian Team members are employees working across the company in a wide variety of roles.
May 20, 2025

Hey Claire, 
Thanks for reaching out to Atlassian Community!

In order to suspend users, you need to suspend them via Atlassian Admin panel - https://support.atlassian.com/user-management/docs/remove-or-suspend-a-user/ 

In case you want to do that via Opsgenie settings, then you need to delete these users. To do that, go to your Opsgenie instance >> Settings >> Users >> Delete next to the needed user. 

I hope this helps! 

Best Regards,
Egor

Suggest an answer

Log in or Sign up to answer
DEPLOYMENT TYPE
CLOUD
PRODUCT PLAN
FREE
TAGS
AUG Leaders

Atlassian Community Events