We have recently downgraded our OpsGenie account and I need to be able to select the 5 users that are available under the Free plan. Does anyone know how I can suspend a user to be able to unsuspend another user?
Hey Claire,
Thanks for reaching out to Atlassian Community!
In order to suspend users, you need to suspend them via Atlassian Admin panel - https://support.atlassian.com/user-management/docs/remove-or-suspend-a-user/
In case you want to do that via Opsgenie settings, then you need to delete these users. To do that, go to your Opsgenie instance >> Settings >> Users >> Delete next to the needed user.
I hope this helps!
Best Regards,
Egor
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