Forums
Home Product Q&A Discussion groups Articles Ask a question Search
Learning
Events
Champions

Forums

Articles
Create
cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Search instead for 
Did you mean: 
Product Q&A
See all
Community resources
Top groups
Explore all groups
Community resources
Learn
Community resources
Events
Community resources

Don't receive slack alert when P1 being opened

Chen Mendel
Chen Mendel
I'm New Here
I'm New Here
Those new to the Atlassian Community have posted less than three times. Give them a warm welcome!
Get involved
May 4, 2025

Hi,
When we get P1 alerts on Opsgenie, we expect to see slack alerts to a channel, like we get on P2/P3.
When P1 being triggered, we have a route policy to route the alert to our escalation and the on calls are getting alerts to their phones but nothing on Slack.
When P2/P3 is being created/updated we get Slack notifications. Only on P1 we don't.

What can be the issue?

Answer
Watch
Like Be the first to like this
13 views

0 answers

Suggest an answer

Log in or Sign up to answer
Opsgenie
Opsgenie
DEPLOYMENT TYPE
CLOUD
PRODUCT PLAN
ENTERPRISE
TAGS
AUG Leaders

Atlassian Community Events

    See all events
    Community
    Forums
    FAQs Forums guidelines
    Learning
    About learning Resources
    Events
    Champions
    Copyright © 2025 Atlassian
    Privacy Policy Terms Security
    Welcome illustration

    Welcome to the new Atlassian Community

    Online forums and learning are now in one easy-to-use experience.

    By continuing, you accept the updated Community Terms of Use and acknowledge the Privacy Policy. Your public name, photo, and achievements may be publicly visible and available in search engines.