I switch to from one iPhone to another iPhone but don't see a way to set up notifications

[Kim Clark]

I've reviewed the below help article but it doesn't address my issue. After switching from my old iPhone to a new iPhone, I don't have an option to add my new iPhone into the notification section under Profile. Where can I find instructions for changing from my old phone to my new phone for notifications?

Under Profile / Notification Rules, my new iPhone doesn't show as an option and I don't see an option to add a new notification rule

But under Profile / Contact methods, I see my new iPhone and I turned my old iPhone off

Any suggestions for getting notifications to work on my new iPhone?

Troubleshooting for iOS | Opsgenie app for iOS Cloud | Atlassian Support

[Christopher Yen]

Hi @Kim Clark ,

This  is for mobile push notifications right? Have you already installed the Jira app and logged into your account on your new iPhone? 

If for OpsGenie / Operations you can use SMS and it should go to your active phone number regardless of having the app but for mobile push notifications I think you'll have to authenticate in the JIra app and it should register the phone. 

[Kim Clark]

I can access OpsGenie on my phone but are you saying I need to access the Jira app on my phone?