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Is there any way of extracting contacts from opsgenie before it is completely deactivated?

Naiara Mendes Evangelista
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April 22, 2025

Hello friends, with the migration of opsgenie to Jira, we've had some problems identifying the phone numbers of our users. Is there any way of extracting contacts from opsgenie before it is completely deactivated?

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Brennan Kiely
Atlassian Team
Atlassian Team members are employees working across the company in a wide variety of roles.
April 23, 2025

Hi!

You can use the Opsgenie API to pull this data before it gets deactivated. You can list the users with this call - https://docs.opsgenie.com/docs/user-api#list-user

Then, iterate through that list to get each user's contacts with this call - https://docs.opsgenie.com/docs/contact-api#list-contacts

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