Python API to JIRA service management or Compass

[Sarath Kottur]

I have a current Python code that makes API call to Opsgenie for alerting the user on an event occurance

Is there a Python API for Compass or the JIRA service management ?

Thanks

[Raphael Lopes · Accepted solution]

Hello @Sarath Kottur 

Yes, both Compass and Jira Service Management (JSM) have REST APIs you can access from Python.

For Compass:
Compass is part of Atlassian's developer experience platform. It exposes a REST API that allows you to interact with components, scorecards, metrics, etc.

API reference: https://developer.atlassian.com/cloud/compass/rest/

You can use requests in Python to call it:

import requests

url = "https://api.atlassian.com/compass/v1/components"
headers = {
"Authorization": "Bearer <your-access-token>",
"Accept": "application/json"
}

response = requests.get(url, headers=headers)
print(response.json())

Note: Compass APIs require an Atlassian Connect or OAuth 2.0 token.

---

For Jira Service Management (JSM):
JSM uses the same Jira Cloud REST API, with some additional endpoints specific to service management (like SLAs, queues, and requests).

API reference: https://developer.atlassian.com/cloud/jira/service-desk/rest/

Example (getting a request):

url = "https://your-domain.atlassian.net/rest/servicedeskapi/request"
headers = {
"Authorization": "Basic <base64-user:api-token>",
"Accept": "application/json"
}

response = requests.get(url, headers=headers)
print(response.json())

If you're already working with Opsgenie’s API in Python, you’ll feel right at home using these.

I hope help!!