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Unable to create an alert using Global Integration

Marco Chiraini May 13, 2025

Set up the integration we receive the Description and Priority, and Extra Properties Team and it shows the team name.

When the alert comes in I receive this error

"Skipping Create Alert notification policies for alert because it doesn't have an owner team"

"Skipping Create Alert Automation Action Polices for alert became it doesn't have an owner team"

I've added routing rule on the team

Value of Team in Extra Props contain "Team Name" then route the alert to "team"

I've also tried a Global policy

global.pngresponder.pngproperties.pngcreate.pngteam routing.png

 

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