externalId field in Azure AD integration

[Jarek Krochmalski]

Can I map some property in AD to externalId field in Atlassian Cloud? How to get that value later, using the REST API?

[leandropbarreto · Accepted solution]

Hi @Jarek Krochmalski 

When you add an AD, they only retrieve groups, names, and e-mail from it.

If you have to get anything but that, you must create a middleware to input this information from AD to a Jira custom field via REST.

Cheers

[Róbert Szabó]

Hi @leandropbarreto ,

is your answer still valid?

Here is a wiki page about getting other attributes:

https://confluence.atlassian.com/cloud/user-provisioning-959305316.html

You can update these user attributes from you identity provider:

• Display name
• Email address
• Organization
• Job title
• Timezone
• Department
• Preferred language

But I couldn't figure out how to use these attributes in Jira. Do you have some idea?

Thanks!