Trello not shown in Atlassian Administration Product list
Bianca
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I am here because I can't seem to find anyone talking about it and I couldn't find a solution in the regular help pages.
Info:
- I was using Trello by itself before setting up my organization through Atlassian Admin.
- I used the same email I have for my Trello account to set up Atlassian Admin.
- I added Jira and Confluence products through the Products tab with no issues, and they show up in the product list.
- I have claimed my business's domain and accounts.
- I have full admin privileges for the 3 products below that do show up.
Issues:
- I tried adding Trello as a product through the Products tab like I did for Confluence and Jira (Atlassian Admin>Products>Add Product>Choose Site>"Product - Try it now"). This generated a new Trello workspace for me, which would be fine but now I can't see or access my old Workspace. I was under the impression it would see I already had an account and simply link the product to my organization like it did with Confluence and Jira painlessly; it recognized I already had an Atlassian account and offered me automatic sign-in through Atlassian. But it kicked me out of my original workplace in the process for some reason. I don't have access to my old Workspace's boards even though they've been shared with me.
- After this, I viewed the product list and Trello was not listed. I retried linking it several times but it still doesn't show up in the product list.
Questions:
- Why did issue #1 happen and is it normal?
- Is issue #2 a problem, or should I not expect to see it in the product list?
Many thanks in advance.
Bianca
1 answer
1 accepted
Bianca
I'm New Here
I'm New Here
Those new to the Atlassian Community have posted less than three times. Give them a warm welcome!
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