Community resources
Community resources
Community resources
- Community
- Tag: addon-com.valiantys.jira.plugins.vertygo.jira-
Tag: "addon-com.valiantys.jira.plugins.vertygo.jira-"
-
Hi, Recently, we've upgraded JIRA to version 6.3.7. However, when we want to use functionality from Valiantys base plugin - Link a new issue - we got 404 error response and this exception in ...
-
Hi All, I can't find the details about below mentioned two plugins in atlassian marketplace. 1. ualfix - This is the com.atlassian.ualfix:ualfix plugin for Atlassian JIRA. Version:1.0-SNAPSHOT...
-
When we first installed the Vertygo SLA plugin it created an Agreement Type with a handy SLA custom field "VertygoSLA Field" which we use for dashboards etc When we created a 2nd Agreement type (fo...
366 views 3 0 Deleted user September 26, 2013 -
HI, I would need to know how to solve the following situation in vertygo settings. I have a workflow with state 1, 2,3, 4. 3 can return to 1 or 4, if returns to 1, passes back through 2 and 3, but ...
-
Hi, I'm on: JIRA 6.0.7 VertygoSLA 7.1.4.1 I've just installed the plugin and I've created a couple of vertygoSLA fields on my issues corresponding to SLA response time and SLA resolution time...
-
License SEN:SEN-L2597564could we please get a 30 day trial extension
-
We have a license of vertygosla version 7.0.3.3 but it is not compatible with JIRA 6.0 which we are currently using, kindly provide the license of vertygosla which is compatible with JIRA 6.0 asap.
-
Hello, I have downloaded the free trial of your plugin and it seems to meet my requirements except for the start/stop time condition. I cannot manage to have it start and stop depending on the assi...
-
We installed a VertygoSLA plugin (Version 7.0.3.1)and tried a 30 day trial license on JIRA 5.2.1, but the "Conditions" button can not open. So the problem is the license, or the plugin itself?
-
I have different SLAs depending on the prioirity of the issue. I want to be able to reset the SLA timer when the priority goes from its current priority to a higher (more urgent) priority. Under Agre...
-
Tripping over a few different things as we evaluate the VertygoSLA plugin, though they're not exactly plugin specific. Did you realize for example moving a ticket to a different workflow within a pr...
-
Hi We currently running Jira 5.0 i have uploaded the plugin but it is disabled by default im trying to install vertigo sla and i followed instructions as from website describe 3. Install add-...
-
The current configuration option for the VertygoSLA add in resets the time value on any edit of the issue. Is it possible to configure the add in to only reset on changing of the priority? We have ...
-
Hi, I wonder if it is possible to add customized stort/stop conditions in the defined aggreement types. In the documentation https://confluence.valiantys.com/display/VSLA/Configuration+Guide#Confi...
-
We have installed the Vertygo SLA plugins as displayed in the vedio but unable to see options 1) Vertigo SLA - Timer between two events 2) Vertigo SLA - Timer on acknoledgment 3) Vertigo SLA ...
-
Hello, Today I started a trial of the Vertygo SLA plugin. I am having a problem configuring the plugin correctly. Our SLA defines a number of steps in resolving an issue and furthermore ...
-
Hi, My company is using VertygoSLA plugin 6.3.3.1. And I need to produce two SLA breach reports. One for current month and one for previous month. Could you please help me on the following two ques...
-
Hi How do you configure verygo SLA to only apply an SLA to a tasks in a specific status? It would great to have status as a criteria field.
-
I am about to upgrade to Jira 5.2 but then got halted because VertygoSLA is not yet supporting that version. When will this plugin support 5.2?
-
When I enter dates into the calendar in the 'Days Off' section, the date is not being stored as entered. For example,when I enter 25/12/2012 into the date field it then saves the record as 25/11/201...
-
Dear Sir/Madam, I am aware that I have to upgrade our current JIRA system (100+ license, VertygoSLA 5.0.1.0) to 5.x version. As in Atlassian's case, probably there are some issues regarding licen...
-
Hi, When re-opening an issue the clock does not start.. Is this a fault on my part or a feature of the plugin? Regards Darren
-
Hi, we have tried the plugin a while ago and removed it from the system. We are now investigating the available SLA plugins, and we want to use the VertigoSLA plugin to fully test it. (trail first)...
-
I've installed Vertygo SLA 6.4.3.1 with Jira 5.1.3 and it is not working. The vertygo Field does not appear in the screen. Can anybody help with this issue? Thanks
-
Hi, I can't create a critere since I have no options for the operator field. Where can I set up values for operator? Thanks!
Copied to clipboard
