Automation for the filled user field in the form

[Dmytro Kravchenko]

The question is.

If the changed field on the form (it is a user field) and after submitting the form customer (from this user field) should receive mail with another form to the filling.

[Dmytro Kravchenko]

So, does it not possible to extract values from the form fields in the ticket?

[JD]

Hi @Dmytro Kravchenko 

Could you provide a bit more detail on what you're trying to do? Are you using Jira Service Management forms?

Thanks,

John

[Dmytro Kravchenko]

Hi, 

Yes, I start using Jira SM.

I am using forms inside the service requests.