Automation with labels

[Ido Cohen]

Hi,
I am trying to do an automation with two labels (or more)

I want the automation to check if a particular label exists when adding a new label.  

e.g., I want the label “resolved” to add a specific comment only if the “software access” label is applied to the ticket and a different comment if the “Hardware access” label is applied

I hope that is clear enough. 
Thanks for the help 

[Hauke Bruno Wollentin · Accepted solution]

Not sure if I get it right, but maybe this way?

[Ido Cohen]

Thanks for that @Hauke Bruno Wollentin 

i will try it and let you know 

[Ido Cohen]

for some reason the second if does give me to put the comment "under" it it's in direct line to the other steps

[Hauke Bruno Wollentin]

You can move the single action blocks around with the mouse :) 

[Ido Cohen]

Every if you added was a if/else block?

[Hauke Bruno Wollentin]

Ah sorry, misunderstood.

The first If: Compare two values is just an If.

The others are one if/else block

[Ido Cohen]

that didn't work for me @Hauke Bruno Wollentin 

[Hauke Bruno Wollentin]

Yeah sorry, the first IF condition need to be contains instead of equals

[Ido Cohen]

@Hauke Bruno Wollentin Thanks that worked!