Sign-up for Early Access Program for AI-Powered Root Cause Analysis (RCA) in JSM

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We’re excited to announce the upcoming release of AI-driven Root Cause Analysis (RCA) for Major Incident Resolution, powered by the Atlassian Platform. This new capability in Jira Service Management is designed to help teams more efficiently identify and resolve the underlying causes of major incidents.

As we prepare for launch, we’re looking for a select group of customers to join our Early Access Program. By participating, you’ll have the opportunity to:

• Get early access to the RCA feature

• Collaborate closely with our product team

• Provide feedback that will help shape the final release

What we need from you:
We ask for your commitment to work closely with us during this program, including regular feedback and participation in collaboration sessions.

If you would like to participate in this program, please complete this form. This will allow you to provide us with the necessary details to assess your eligibility and express your interest.

We will reach out to you separately with further details after accessing you eligibility.  

Thank you for considering this opportunity. We look forward to working together to make RCA a valuable addition to your Incident Management process!

Best regards,
The Jira Service Management team