8x8 Contact Center Integration

[Gaurav Gupta]

Hello Experts,

We have a use case where we need to integrate 8X8 Contact Center with our Jira Service Management instance. We have explored the marketplace and do have a plugin but it does not enable the integration between the products.

Kindly share if someone has achieved the integration between 8X8 Contact Center with Jira Service Management and the process for the same.

Thanks

Gaurav

[Vijay Dadi]

Hello,

I have built a integration with Service Now without any plugin or app from the market place for ticket exchange bi-directional.

Please provide more details on your usecase.

Regards,

Vijay