Add @mentioned users as Request Participants

I want to create a Jira automation rule. In my project, the whole team is added. My goal is that whenever someone @mentions a person in a comment, that person should automatically be added as a request participant. I have tried creating this rule multiple times, but it keeps failing. Can anybody guide me on how to set this up properly?

1 answer

1 vote

Hi @Shahbal Ehsan ,

first of all, welcome to the Atlassian community! 😊

I made a test automation rule, and I managed to do what you want using regex.

Here is regex to use:
{{comment.body.replaceAll("[^\[]*\[~accountid:([^\]]+)\][^\[]*", "$1,").replaceAll(",$", "")}}

in the image below, you can see first log action is full comment body without any editing, and the second log action is after regex is applied. You only get account ids.

After that just add this to variable and use variable in edit fields action to add participants.

Hope this helps.

Regards,

Benjamin

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Comment

I’ve tried multiple times to create this rule, but it keeps failing. Could you please check it again?

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Comment

@Shahbal Ehsan , could you send me a screenshot of create variable action?

because, as I can see in your logs, first log displays whole comment body, and the second one (with regex) clearly works as it displays only accID.

So maybe you made a typo somewhere within create variable action?

here is regex once again:

{{comment.body.replaceAll("[^\[]*\[~accountid:([^\]]+)\][^\[]*", "$1,").replaceAll(",$", "")}}

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Comment

I created a new rule again — it successfully ran, but the user is still not being added as a request participant. I’ve attached the full rule screenshot for your reference so you can review it. Could you please take a look and guide me on what might be missing?