I had to clear out the SLAs since they not setup correctly on a few of them. When all has been updated, the SLAs didn't update since the issue is closed. Any way to get the closed ones updated?
Hi @gail.kay
Unfortunately, you can't do that. There is an open request for this.
Server: https://jira.atlassian.com/browse/JSDSERVER-676
Cloud: https://jira.atlassian.com/browse/JSDCLOUD-676
You can watch & vote but I am afraid it is not seen as it will be resolved soon, as it is quite old issue.
You must switch to an SLA app on Atlassian Marketplace if it is essential for you.
https://marketplace.atlassian.com/search?query=sla
Tuncay
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