Are there any booking apps that integrate with Jira to enable task management in Jira?

[Jackie]

We have a business requirement to use a web embedded booking app to manage our events and ticket sales, then use Jira as a 'project' or task management tool to enable event management.

Are there any booking apps that provide integration with Jira without the use of a third party middle app?

[Nic Brough -Adaptavist-]

Welcome to the Atlassian Community!

Jira is, at it's heart, an issue tracker, designed to do project and task managment.  It doesn't focus on dates a lot, because it is more of a to-do list than a calendar, but it has dates and times built-in.

I don't understand what you are looking for though, could you explain "booking" a bit more?

(Also, "booking apps that provide integration with Jira without the use of a third party middle app" is self-contradictory - it sounds like you are looking for an app that is not an app?)

[Jackie]

Hi, thanks for the follow up. We were looking at Calendly as an option for a booking app. We're hoping to find a similar one that has native integration with Jira - ie as an administrator for the booking app I can send the booking to Jira as a Jira issue to manage the appointment. Some examples of 'manage the booking' include find a meeting room, find an expert to attend the meeting, organise catering.

Calendly would require us to also include a third party integration tool/app like tray.io

We're hoping to find a booking app with the jira creation built in.

We tried using the Jira integration with outlook - ie create a jira issue from a message, however the outcome wasn't ideal - not really able to create a lot of metadata from the outlook email to make it work as a Jira ticket. 

[Nic Brough -Adaptavist-]

Sorry for the delay!

I understand now, thanks for taking the time to clear up my misunderstandings!

I'm not aware of any booking applications, it's not really my field.  The handful I've used in various roles have been used for things that you probably wouldn't have any need to create Jira issues for.

So there's a few things you could think of

There may be some applications that do it, but I don't know, and you'd need to ask the vendors of the booking applications.

You don't need to use a 3rd party app to create an integration.  If you can code or issue triggers inside your booking application, then you could use Jira's REST API directly.

Do it in Jira 1: There are a couple of apps in the marketplace that say they do booking functions - I only tried typing in booking, but other words might find you other options.  https://marketplace.atlassian.com/search?hosting=cloud&product=jira&query=booking

Do it in Jira 2: I once set up a Jira project for meeting room bookings.  Each meeting was an issue, we had validators to check the room didn't have a clashing booking when someone was creating a new issue, and the users automatically had somewhere to log their time during the meeting!

[Mahmoud Youssef]

Thank you @Nic Brough -Adaptavist- for sharing experience with this. Could you share more details about the validators you used to check the room availability How did you get the room availability? Was that an integration or a query to Microsft room resources? 

Thank you

[Nic Brough -Adaptavist-]

Welcome to the Atlassian Community!

I've never used Microsoft to try to do much, my current calendar is a combination of google, calendly, zoom meeting setups, and officely in Slack.

[ameliabrown]

That’s a really interesting use case, combining a booking or event management tool with Jira for structured project tracking. While most native integrations tend to focus on CRM or helpdesk workflows, some organisations approach this by embedding lightweight booking systems within a broader event workflow rather than expecting Jira to handle booking logic directly.

At The Ann Savva Group, which specialises in event coordination and public engagement solutions, teams often streamline their internal processes by connecting event registration tools with Jira through automation or API-based triggers. This setup allows event bookings to automatically generate or update Jira issues for each event, ensuring that every stage from ticket sales to logistics is traceable in one place.

If you’re seeking an approach that avoids third-party middleware, the most flexible option is usually using Jira’s REST API or Automation for Jira rules to pull booking data directly. It takes some initial setup, but it gives full control over how event data is structured and managed inside Jira.

You can explore more about integrated event management approaches and workflow solutions through: https://www.theannsavvagroup.com/, which demonstrates how professional teams bridge event operations with digital project tools.

[Anastasia Andriyanova _Teamlead_]

Hi @Jackie!
We’re an official Atlassian Partner, and we’ve recently released Booking for Jira DC — a solution that helps teams book meeting rooms, equipment, or other shared resources right inside Jira.
The Cloud version is currently in progress, but the DC one is already live.

If you’d like to see how it works, you can book a short demo call or install the evaluation version from the Marketplace.

And if you already manage bookings in Jira or have specific needs, feel free to reach out to support@teamlead.one — we’ll be glad to help you set things up or discuss possible improvements.

Wishing you a great day 🌿
Anastasia