Automation Rule using Team field

[Antonina Yudina]

hey guys,

I m trying to create an automation rule using the Team field which looks as following.

Trigger: creation of a new issue

When: issue type is one of the following: Story, Epic, Task

Then: advanced option:

• {
  "fields": {
  "customfield_10001":"TEAM-ID"

  }
  }

Result: No Team Name is added when a new issue is created :(. Any idea why?

Thank you in advance for your help.

[Yogesh Mude · Accepted solution]

@Antonina Yudina below should work...

{"update": {
"customfield_10001": [
{
"set": "f6c675e0-f944-482c-955c-0d265dc9285b"
}
]
}
}

Note, please replace your team ID

[Antonina Yudina]

the field Team in a new Jira issue is still empty :( 

[Yogesh Mude]

Ahh, strange. The above code is working in my instance. not sure why its not working for you.

[Yogesh Mude]

Also, as @Tomislav Tobijas  mantioned share the rule + audit log.

[Antonina Yudina]

[Antonina Yudina]

Audit Log looks perfect - Successful

[Yogesh Mude]

Great.

[Antonina Yudina]

the field is still empty although no errors shown in the audit log. I dont get it.

[Yogesh Mude]

can you share the work item snap and team as well. BTW, Team field is availble on the work item create, Edit screen? if not, then please add and test.

[Antonina Yudina]

[Antonina Yudina]

hey guys, it works :)))). but not immediately. it takes Jira kind of 1-2 sec to add the team name. Thank you all for ur great support!!! u r just amazing ;)!!!!

[Marc - Devoteam]

Hi @Antonina Yudina 

The syntax is as follows:

{
"fields": {
"customfield_10001": "<team-id>"
     }
}

[Tomislav Tobijas]

Hi @Antonina Yudina ,

This should work, though. We're using the same thing/JSON and automation updates Team field value. We do additional mapping via Lookup table, but it's the same thing as defining an exact team ID.

Could you please share a screenshot and audit log from your automation to help debug what's going on there, if possible?

Cheers,
Tobi