Automation Rules for the weekend

[Leigh Bartlett]

Good Afternoon, 

Happy New Year!

I'm looking to set up some automation rules within Jira Service to ONLY notify certain users of ticket raised when they occur after 5:30pm Monday to Friday, before 09:00am Monday to Friday, and then 24h on a weekend/bank holiday.

I have this for evening: 

created > startOfDay(17h) OR created >= startOfDay() AND created < startOfDay(9h) AND priority = P1 OR priority = Highest

But I'm not sure how to specify a weekend?

[Earl McCutcheon]

Hi @Leigh Bartlett ,

Currently there is not a native function directly to isolate working and non working days, so first off please make sure to add your vote to the following feature request to add in a native working hour and non-working hour filter avaliable for Jira Server and Cloud respectively:

• https://jira.atlassian.com/browse/JRASERVER-27539
• https://jira.atlassian.com/browse/JRACLOUD-27539

There is a really good EXE in the comments of the Feature request mentioned by another user where they are using changed after in conjunction with a endOfWeek option  instead of the startOfDay/endOfDay to simplify this one a bit, try using the following and let :

status CHANGED AFTER -1d OR ( status CHANGED DURING (-3d, endOfWeek(-1w) ) )

I was also playing around with this a bit using similar to what you were already testing against, using a combination of a the startOfWeek / endOfWeek options in conjunction with created date to isolate it with a modifier on the created timestamp, and the following seems to work pretty well to isolate the weekend:

(createdDate > startofWeek(-30h) AND createdDate < startofWeek(1d) OR createdDate > endOfWeek(-30h) AND createdDate < endOfWeek(1d))

Regards,
Earl