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Can I link issue key to a field in forms?

Nik Seibold
Contributor
April 15, 2024

If yes how can I add it here?

 

Screenshot 2024-04-15 151632d.png

2 answers

0 votes
Andy Thelen July 26, 2024

@Nik Seibold I don't think it's possible to link the issue key since the issue key doesn't get generated until after the issue is submitted.

I had this same issue. My solution was:

  1. Create a custom field and link it to a field on the form.
  2. Create an automation rule that
    1. when a new issue is created matching the Issue type,
    2. re-fetch the issue data,
    3. then update my custom field to {{issue.key}}

Works like a charm :)

0 votes
Ste Wright
Community Champion
April 15, 2024

Hi @Nik Seibold 

As in, to generate an issue key based on a form value? If yes, this isn't possible - issue keys are system generated based on the project key, and the next sequential number based on the number of issues created up to that point.

Or are you looking to do something else with this list of keys?

Ste

Nik Seibold
Contributor
April 15, 2024

Hi @Ste Wright 

Thank you for your response.

I'd like to include the issue key of a ticket in this form field.

 

Best Regards
Nik

Ste Wright
Community Champion
April 15, 2024

Hi @Nik Seibold 

The Issue Key of which ticket?

If you could explain the specific need in more detail, that would be great - perhaps an example would also help here :)

Ste

Nik Seibold
Contributor
April 15, 2024

@Ste Wright issues from my service project

f.png

Nik Seibold
Contributor
April 19, 2024

@Ste Wright Do you know what I mean?

Ste Wright
Community Champion
April 19, 2024

Hi @Nik Seibold 

Still not sure what you mean - can you explain exactly what the field will do?

Trying to understand the scenario :)

Ste

Nik Seibold
Contributor
April 25, 2024

@Ste Wright The field in forms should just show the key from the issue.

Nik Seibold
Contributor
June 17, 2024

@Ste Wright Do you know if it is possible?

Abduvokhid Abduvokhidov
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July 17, 2024

Hi @Ste Wright i have to these type of problem let me explain i create the form in proForms and i want to add field that will show the issue key(number of ticket) if you know can you please explain or whow how to add. Issue key should be shown while we are downloading form file like PDF. Thank you. 

Abduvokhid Abduvokhidov
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July 17, 2024

@Nik Seibold did you solve this problem? If you solve can you share pls.

Thank you.

Jürgen Wieser
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March 7, 2025

Hi @Ste Wright

I have the same issue. The reason why I need the issue key on the form is because when creating a pdf, the key is not automatically shown. 

I need to have the ticket number (Key) on the printed pdf.

thanks

Jürgen

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