Customizing Customer Invitation Email for JIRA Service Cloud
Hi all! I am trying to customize the Customer Invitation email for my Projects as the default wording is highly confusing to my userbase. I am using a cloud instance of JIRA. When I go to the customer notifications option for any of my projects I see all the default rules but none of them are the actual "Customer Invited" rule (see screenshot below). Am I looking in the wrong location? I've read conflicting info on the forum with some posts saying it is available now and others saying it is still a feature request. Any help would be welcomed!
