Data Manager Entra ID User Adapter is failing with the new release 1.2.5

[Timothy Brown]

The Data Manager Entra ID User Adapter Jobs has been failing to populate the Data Manager since the 1.2.5 release, even though it runs successfully. Previously, increasing the API Limit to 200 resolved this issue; jobs are normally populated at a limit of 100. What impact does the API Limit have on imports into Data Manager? I tried resetting the limit to 100 and other values, but the problem persists.

Any help would be appreciated.

[Jeffrey Hagstrom _E_]

If you still haven't resolved this through support. 

Version 1.2.5 added new fields on the import for Entra ID. Did you make sure all of the new fields are mapped in Data Manager? My imports were failing after upgrading to 1.2.5 until fully mapping all of the new attributes via the Mappings menu.

[John Funk]

Hi Timothy,

I suggest you open a support ticket with Atlassian if you have not already. Please post back here with the solution for future readers who might be encountering the same problem. 

https://support.atlassian.com/contact/#/

Best of luck!