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Default template when creating a knowledge base article

Kris Dewachter
Community Champion
September 28, 2022

Hi,

In JSM Cloud, you can create a Knowledge Base article in a Confluence space directly from a Jira ticket. You can select a space and a template. I created a template myself in the space but I can't get it to show up in the 'select a template' dropdown. Any idea if this is possible and how?

I'm working on a premium trial version.

Snip20220927_3.png

 

 

Best regards,

Kris

 

1 answer

1 accepted

1 vote
Answer accepted
Tom Lister
Community Champion
September 28, 2022

Hi @Kris Dewachter 

At the moment this is not possible.

There is a feature request you can vote for here JSDSERVER-7164

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