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Get SLA metric information in a bulk for specifc JQL

Matus Klaudiny February 7, 2024

Hello Atlassian Community, 

Is there a way to leverage JSM Cloud API to get current values of SLA for a selected number of issues in one response? 

I am aware of the endpoint for single request:

https://developer.atlassian.com/cloud/jira/service-desk/rest/api-group-request/#api-rest-servicedeskapi-request-issueidorkey-sla-slametricid-get 

but due ti nature of the integration we are building we would need to get these in a bulk for larger number of issues/requests.

Is this possible? :)

Thank you

1 answer

0 votes
Nikola Perisic
Community Champion
February 7, 2024

Hello @Matus Klaudiny ,

Sadly no this is not possible as per the API request you get the sla for a one issue. 

This would be a great request to be asked in here: https://jira.atlassian.com/browse/JRACLOUD-39926?filter=98703&jql=project%20%3D%20JRACLOUD%20AND%20resolution%20%3D%20Unresolved%20AND%20text%20~%20%22SLA%22

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