Forums

Articles
Create
cancel
Showing results for 
Search instead for 
Did you mean: 

How do you surface Change Start/End tickets to non Service Management users?

Calvin
Rising Star
Rising Star
Rising Stars are recognized for providing high-quality answers to other users. Rising Stars receive a certificate of achievement and are on the path to becoming Community Leaders.
September 17, 2025

Hi all, we have a bunch of Change tickets going in as part of JSM. That is fine, but we want to surface this to our department (Planned start/end dates) so they can see what upcoming changes are coming in.

But it seems like I can't make that visible unless those users specifically have an account with JSM which means paying for licenses of Agent accounts just to see the change calendar.

Any advice on better ways to do this? Thanks!

0 answers

Suggest an answer

Log in or Sign up to answer
TAGS
AUG Leaders

Atlassian Community Events