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How does one add a Request Type condition to an OpsGenie alert?

Travis Alexander [Empyra]
Contributor
July 26, 2022

Using the "new" integration method within OpsGenie, how does one setup an alert to only trigger based on a particular Request Type of the relevant JSM ticket?

 

I understand how to do this using Webhooks, but the "new" integration method doesn't support these. 

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