How to make the KB home page available in Customer Portal?

[Gil]

hi.

I'm new to JSD and during the setup process, I've linked JSD to a dedicated KB space in confluence.

The home page of that KB space is visible in the JSD project under the Knowledge Base settings [https://company.atlassian.net/projects/KEY/knowledge]

But this home page is not accessible on the portal itself.

It would be great for the customer to be able to access the home page of the KB space, without setting the space's permission so allow anonymous access.

The current setting is that customers have to sign up to raise issues in the JSD project. They can access the articles we publish in the KB space, but not the home page itself.

Thanks.

[Carlos Garcia Navarro]

Hi Gil,

Have you check this other issue? It may be related to your question: https://community.atlassian.com/t5/Confluence-questions/Customers-need-to-login-to-Confluence-before-access-the/qaq-p/634738

Also,

 https://jira.atlassian.com/browse/JSDSERVER-3751?_ga=2.243089930.944158322.1548105650-1642675042.1519882766

Hope it helps,

Carlos

[Gil]

Yes. this is what I'm after for the cloud instance.

I didn't investigate if there is a workaround for the server instance.

This is very annoying.

I hope someone can post a workaround for cloud instance of JSD.

[Carlos Garcia Navarro]

This is for CLOUD: https://jira.atlassian.com/browse/JSDCLOUD-3751

I saw you entered a comment already ;-)

Good luck!

Carlos

[Gil]

thanks.

I'll have to use the annoucement hack for this.

I don't like it, and I hope they'll figure it out for us.

[Gil]

Just an update, I used the 

"INTRODUCTION TEXT (OPTIONAL)"

Under portal settings. I used the Jira format:

[TEXT|URL]

I also used * to make the link in bold, so the final look would be:

[*Google Search Engine*|https://www.google.com]

For me, this is better than taking over the Announcement option.