I have created an automation rule that will send an email if attachments are attached to a subtask, the only issue is, it sends multiple identical emails to the TO user for each attachment that was attached. How can I prevent it from sending multiple emails and only send 1?
Here is my automation rule:
Thank you so much in advance for any assistance with this!
Hello @Beth Wilkinson
It appears to me that unfortunately this is not possible, I think although you upload multiple files at the same time, in the background, they gets attached one by one which is considered as a trigger every time a file is uploaded. And hence you receive one email per attachment.
Thank you for the reply, I truly appreciate it!
Hopefully this can be a future feature request within JIRA.
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