How to restrict option on "Organizations" field for Agent

[Savino Piemontese]

Hi all,

is possible to select only the organizations where the user indicated in Reporter field is part of it?

For example: user example@eg.com is part of organizations "A" and "B", but not "C".

The agent, when he want to share a specific Issue, click on "Organizations" field and he can insert every Organization create in our Project (A,B or C).

We want him to be able to choose only the organizations "A" or "B".

it seems to me that it is possible to do it with the customer users but not with our agents.

[Roberto Miasack]

Hi! Welcome to the Atlassian community!

It's not possible. Jira aims to give agents as much freedom as possible. So the most you can do is automate this field and not allow the agent to edit it.

Cheers