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How to we make changes on Portal in Jira Service Management

Sandeep Patil
Sandeep Patil
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February 27, 2025

Hi 

I want to create a customized form on Jira Service Management Portal for user to submit a change through the Portal . 

Can anyone help is setting up this form on the Portal. 

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Vignesh Jayagopal
Vignesh Jayagopal
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February 27, 2025

Hi @Sandeep Patil  You need to follow the steps mentioned in this link to setup your portal.

https://support.atlassian.com/jira-service-management-cloud/docs/receive-requests-from-an-online-portal/ 

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Jack Brickey
Jack Brickey
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February 27, 2025

Hi @Sandeep Patil , welcome to the community.

I would recommend that you start with the documentation here as it is very effective at guiding you on what forms are how they're used and how to configure them. 
use-forms-in-jira-service-management 

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