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I can´t see SLA´s time as an Admin in JSM

Angel Ferreira
Contributor
July 14, 2022

Hi,

I´ve updated to 5.0.0 in JSM and then I can´t see the SLA´s timers in the issue. I have all permissions.

 

I see that I can add the SLA´s timer like a customfield but why couldn´t see on the rigth side? 

image.png

1 answer

0 votes
Brant Schroeder
Community Champion
July 16, 2022

If you just updated it could be that the application did not load correctly.  Have you tried restarting your instance?  It could also be something like this https://confluence.atlassian.com/jirakb/missing-or-corrupted-sla-data-in-jira-service-management-828790603.html  

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