I want to see Create sub task link will be visible at the time of Change request Under Review

[Sreenadh]

Hi,

Once i create the change request i can see that Create Subtask link in the change request.

I want to see the Create Subtask at the time of change Request is in the Under Review Status

But i am able to see in Change=New status also

Please find the attached screenshot.

[Hamza Chundrigar]

I believe I've seen this ability in Jira Server but AFAIK this isn't possible on Cloud. You cannot restrict the visibility of the Create subtask button when the parent is in a specific status (At least not with the out-of-the-box solution). 

You could potentially add some restrictions for creating a subtask with the help of 3rd party add-on. One that I've personally tried this with is the JMWE app that restricts the user creating a sub-task of an issue that is not in the desired status (but doesn't actually hide the button itself though.)

Cheers,
Hamza

[Sreenadh]

Hi @Hamza Chundrigar 

Thanks for the response.!

1.Is there any possibility to do the same kind of implementation by using any AddOn's which are available in Jira ?

2. If that is not possible then is there any way to do the same kind of functionality ?

Thanks,

[Hamza Chundrigar]

Which kind of implementation are you referring to? The one you asked in your question or the one I suggested in my answer?

For the one you asked, I'm not personally aware of any add-on that allows you to do this. 

For the one I suggested, you could use a 3rd party Atlassian Marketplace app like JMWE (Jira Misc Workflow Extensions) and adda validator on the Create transition of the workflow to display an error when the user attempts to create a sub-task of an issue that isn't in the desired status(es). I believe you could also use Scriptrunner to achieve this by using a simple scripted validator (as mentioned here)

Regards,
Hamza

[Sreenadh]

Hi @Hamza Chundrigar 

Understood.

My requirement is whenever Parent ticket (Change Request) Status=Under Review

Sub tasks need to create when Change is in "Under Review" status

Is there any possible way in the Automation rules are any

Thanks,

[Hamza Chundrigar]

Yes, this is possible with Jira Automation. This article explains how you can auto-create subtasks.

Your automation rule would look something like:

• When: Issue Transitioned to Under Review
• Condition: If issue type = Change Request
• Action: Create sub-tasks
  • On the Create sub-tasks page add one or more sub-tasks by clicking the Add another sub-task and fill in the Summary fields as you like. You can also configure the fields that you’d like in each sub-task.

[Vedant Kulkarni_Trundl]

@Sreenadh , you cannot control the Create subtask button or UI button which is available on the view screen. It is yet to implement in JIra and you can vote on the feature here [JRACLOUD-44557] Restrict issue creation based on issue type - Create and track feature requests for Atlassian products.

[Sreenadh]

Thanks @Vedant Kulkarni_Trundl 

I will do the same.

Thanks,