I want to show a field as per the above field choice in JSM

[Sreenadh]

Hi,

I want to show a Other Description field if i select Services/System Other only not in all the situations.

Services/System (Drop down)---Syetem1

                              System2

                             Other

                             Cloud system

Other--Text field should be visible if i select Service/System as Other

Please find the attached screenshots

[Alex Koxaras _Relational_]

Hi @Sreenadh 

You can achieve what you want with Forms https://support.atlassian.com/jira-service-management-cloud/docs/use-forms-in-jira-service-management/

There isn't another way to achieve that in cloud. If you were in server, then you could achieve that with scriptrunner's behaviours.

[Amélie Duplany]

Hi @Sreenadh

You can use "Select list cascading" Custom Field

[Sreenadh]

Hi @Amélie Duplany 

Thanks for your response..!!

I have used the same but my requirement is if i select Other then Other Description field should be visible and it would be Text field so that i can enter something into that field

Please find the attached screenshot.

If i use the Select Cascading then it would be something as below.

this is not what my expectation could be.

Thanks,

[Amélie Duplany]

Ok, as a matter of fact with cascading list you can just add select list and not text field. 

Natively in Jira it won't be possible
You have to use addons like scriptrunner 

[Sreenadh]

Sure,

Could you please let me know how to use the Script runner thing in the particular scenario.

Thanks,