Is it possible to change the order of comments when Sending Email from Jira Automation?

[Andrey]

Hi folks,

We have an automation rule where we use the Send Email action, and send a list of comments on the issue.

The list of comments sends successfully via email, but it is sent in chronological order (so oldest comments are first). We want to reverse this sequence, so the newest comment is shown first.

In the actual issue in JSM, the comments are properly sequenced with newest on top. But the automation rule ignores that and sends in chronological order.

If anyone knows how to reverse the sequence of comments please let me know!

Thanks,

Andrey

<strong>Issue comments: </strong>
{{#issue.comments}}
<li>Comment by: <strong>{{author.displayName}}</strong> at: <strong>{{created.shortDateTime}} GMT</strong> :
{{body}}
<br>
{{/}} </li>

[Andrey · Accepted solution]

We solved this issue after further research. The solution is very simple:

{{#issue.comments.reverse}}

Adding .reverse will show the comments with the latest comment first.