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Is it possible to get an Organization's creation date in Automation?

Jack Crowe
Jack Crowe September 17, 2024

I'd like to make an automation rule on JSM tickets when they're created - I want to have a condition "if the Organization was created in the last 6 months". I've been looking through smart values and API documentation and I didn't see a way, but I wanted to ask here before resorting to drastic measures!

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Joseph Chung Yin
Joseph Chung Yin
Community Champion
September 17, 2024

@Jack Crowe -

Unfortunately, I don't believe as Organization is associated to user's account and it is not possible to obtain the creation date on this object.

I would recommend that you should contact Atlassian Support (https://support.atlassian.com) for possible assistance.

Sorry.

Best, Joseph Chung Yin

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