Forums
Home Product Q&A Discussion groups Articles Ask a question Search
Learning
Events
Champions

Forums

Articles
Create
cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Search instead for 
Did you mean: 
Product Q&A
See all
Community resources
Top groups
Explore all groups
Community resources
Learn
Community resources
Events
Community resources

Is it possible to redirect the "Product access requests" to a JSM Service Request?

Ralf Scheller
Ralf Scheller
Contributor
May 2, 2024

We use JSM to get, approve and work with User-Requests for our Products, especially Atlassian Products.

When new Coworkers use the "Product access request" function in Conflunce, Jira,... a "Standard request" in the Admin-Portal is created.

To use the same way, like any other requests, we would like to have an automated resolution to redirect this to our SelfServicePortal in JSM.

 

Has anyone tried to do this?

Maybe there is a way, using Automation? 

Answer
Watch
Like # people like this
232 views

0 answers

Suggest an answer

Log in or Sign up to answer
Jira Service Desk
Jira Service Management
DEPLOYMENT TYPE
CLOUD
PRODUCT PLAN
PREMIUM
PERMISSIONS LEVEL
Product Admin
TAGS
AUG Leaders

Atlassian Community Events

    See all events
    Community
    Forums
    FAQs Forums guidelines
    Learning
    About learning Resources
    Events
    Champions
    Copyright © 2025 Atlassian
    Privacy Policy Terms Security
    Welcome illustration

    Welcome to the new Atlassian Community

    Online forums and learning are now in one easy-to-use experience.

    By continuing, you accept the updated Community Terms of Use and acknowledge the Privacy Policy. Your public name, photo, and achievements may be publicly visible and available in search engines.