Is it possible to share a JIRA dashboard with an external customer?

[Bryant Burnheimer]

We want to let them know about features/enhancements but have been needing to create separate spreadsheets for each customer which is not scalable.  

[Trudy Claspill · Accepted solution]

Hello @Bryant Burnheimer 

Welcome to the Atlassian community!

It is not possible to share Dashboards with Service Management customers natively. You can add your vote to a change request on that topic here:

https://jira.atlassian.com/browse/JSDCLOUD-1536

You might be able to use third party apps to accomplish your goal. Here are some I have seen mentioned in other posts.

Charts & Reports for Jira Service Management 

Advanced Portal Reports for Service Desk

 Ronin Dashboards for Jira

[Eric Scheberl]

Hello, 

Is is possible to share a dashboard of a Jira Software project with a customer? 

[Trudy Claspill]

Given that your question is about Jira Software rather than JSM and the original post is over a year old, I recommend you start a new Question to get more information.

The only people that have seen your addition to this post are the original post author and people who responded to it. Starting a new Question will get wider visibility in the Community.

[Ivan Garcia _Appfire_]

Hi @Eric Scheberl 

You can do it with our own Dashboard Hub Pro, by copy-pasting password protected links (easy!).

Please see these customer success stories to see how our customers use this feature:

• How Success Solution saves 150+ hours on JSM with Dashboard Hub
• How Unifly improved reporting efficiency and transparency on JSM with Jira charts & dashboards

Please let us know if you need additional information,

Ivan