Is there any possible to download the report with insight fields?

[Venkat Jira Admin]

In Jira service management downloads the issues report in Excel or csv format, all fields are downloaded except insight fields. Is it possible to download the report with insight fields?

[Hannes Obweger - JXL for Jira]

Hi @Venkat Jira Admin

Insight/Asset fields are a relatively new feature in Jira, so it's possible that these are not fully implemented yet for Jira's native export functionality.

For an immediate solution, if you're open to solutions from the Atlassian Marketplace, you'll find options there. E.g., my team and I work on an app in which this will work as expected: JXL for Jira.

JXL is a full-fledged spreadsheet/table view for your issues that allows viewing, inline-editing, sorting, and filtering by all your issue fields - including Insight/Asset fields - much like you’d do in e.g. Excel or Google Sheets. It also comes with a number of advanced features (like support for (configurable) issue hierarchies, issue grouping by any issue field(s), sum-ups, or conditional formatting), and allows exporting to CSV or XSLX in just one click:

Any questions just let me know,

Best,

Hannes