Jira Automation Rule - Auto close workflow status to Resolved in 3 Business Days

[Shankar Savant]

Hi All

I have a requirement to move the Jira as below -

Workflow Status =  Escalated and Assignee = Y to be moved to Workflow Status as "Resolved" in 3 business days. This should skip Sat/Sunday, can this be done in Jira?

Thanks 

Shank

[Brant Schroeder · Accepted solution]

@Shankar Savant Welcome to the Atlassian community

You will have to setup an SLA that kicks off when it moves to the status in the workflow.  Then have an automation the runs when the SLA is breached.  

[Shankar Savant]

@Brant Schroeder Do we have an option where in it can skip sat/sun? 

[Brant Schroeder]

@Shankar Savant You just setup the SLA calendar to skip those days.

[Dirk Ronsmans]

@Shankar Savant ,

On the SLA configuration you can specify a calendar to use when doing the calculation.

In that calendar you just don't enable the weekends.