Jira Sub Tasks able to send emails?

[Deleted user]

Is it possible to text the customer in the Sub Task and he/she is able to see the message when he/she is set as "request participants"? (notification via Outlook?)

[Ignacio Pulgar]

Hi @[deleted] ,

That's the native behaviour. When you add a new person to Request Participants field, they receive an email like this one:

Best regards

[Deleted user]

Hi @Ignacio Pulgar 

No I mean if the request participants is able to get a notification via Mail when theres written a comment

[Ignacio Pulgar]

Hi @[deleted] ,

That's also native behaviour:

Please, note that if the user added to the Request Participants field clicks on the Turn off this request's notifications link, they will stop receiving notifications.

Hope it helps.

[Deleted user]

Okay thank you :)