Taking a dive on jira assets and how it could apply to my situation. I am trying to create a simple raise a request where the end user can select and asset and select a status and have an automation change the status of the asset object So the request form is simple: Summary, the asset field (displaying the name and the status), and a dropdown field (containing: Active; Inactive)
What confuses me is the automation part how do i actually edit the object currently the Lookup object looks at the value in the "Asset Object Status" which can hold only one object and then creates a smartvalue for the status field called {{Statusvalue}} but I can't seem to edit the object keep getting
"This component may be incompatible One of the following needs to be produced earlier in the rule by the trigger or with a 'for each' branch for this component to work: CMDB object"
Tried reading the documentation but I am just getting more confused.
Hi, @Karl-Friedrich Lind; welcome to the Community!
I want to repeat your use case to make sure I understand.
The "Optionally" part I am inferring due to the fields not being marked as required.
If so, I think your Automation is nearly there. It would help if you could share the specific configuration of each step, but I'm going to assume things are configured correctly.
I believe the following automation structure should work:
With those changes, your automation should trigger properly, but I would encourage you to test before deploying to production.
Let me know if that works!
Robert
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