Licencing issue for adding apps to Jira SD Cloud

[Csp3r]

When I try to add apps from the Market Place, I get this message, then the app install times out and the app is removed. Is there any way to fix this?

[Veera]

Hi @Csp3r 

There could be one of the installation process initiated in the past has been hanging around and it's not letting you initiate another installation.

Please reach out to Atlassian Support by providing your Cloud site URL so that they can kill the long running process from the backend which will fix the issue for you.