My account must be inactive, however I am getting automated emails.

[Support_ScaffPlan]

Can I still recover my account if there are automated emails still coming through the system?

[Jack Brickey]

which account are you referring to exactly? Is this your access to a Jira instance? What automated emails are you receiving? It may be that you need to reach out to your administrator to help you resolve this.

[Support_ScaffPlan]

Hi Jack, Thanks for responding. I can't find my Jira Service management account. I can't see any emails that say it was going to be deactivated but it may have as it has been about 3 months since I have logged in. I am the administrator of the account.

[Jack Brickey]

So for this you should reach out to Atlassian support and select Billing.

[Carlos Garcia Navarro]

Hi @Support_ScaffPlan ,

If you need to reactivate an account you can follow this procedure: https://support.atlassian.com/user-management/docs/deactivate-a-managed-account/