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Need to populate "Parent" with linked issue value

Dez-Luan December 21, 2023

I'm trying to automate an automatic copy when the hierarchy of a ticket is changed, specifically when the linked issue is updated to "Child Of" to set the "Parent" Epic value to the appropriate ID.

Hopefully, my screenshot illustrates it better:

When I link ST-28 (Child story) to ST-27 (Parent Epic) through JIRA's linking option, I want the Epic/ Parent auto-updated.

automation.png

 

Any ideas?

1 answer

0 votes
Eugenio Onofre
Community Champion
December 21, 2023

Hello @Dez-Luan ,

Unfortunately, this is not possible.

Parent field is used to control tasks and sub-tasks relationship, which means hierarchy level. Epics are not considered parent-hierarchical related and hence you cannot populate this field.

Please do not forget to accept this response in case it helps solve your question as it may help other community members in the future.

Regards,
Eugenio

Dez-Luan December 22, 2023

Hello @Eugenio Onofre

Thanks for your input; however, with a recent change to Jira,  the epic link is replaced by Parent. Thus making the epic-link a parent-link, ergo, hierarchical.

When the Epic is manually linked, the Parent field is updated correctly (1).attach3.png

I want to omit the need to manually update if it's already linked as a "Child of" (2)

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