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Not able to create new incidents from Jira Service Management portal - Something's gone wrong

P L
Pavlo
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April 18, 2022

This is a fresh Jira Service Management cloud instance, no changes except for the domain, outbound email settings, etc.

When I go to all insidents and click "Create", I am getting "Something's gone wrong. Our team has been notified. If the problem persists, please contact Atlassian support."
Incidents via email are created just fine.

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Brant Schroeder
Brant Schroeder
Community Champion
April 25, 2022

@P L Welcome to the Atlassian community

Is everyone having this issue?  Have you cleared your browser's cache?

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