I have a set of teams in Opsgenie that don`t match 1-1 to the Jira teams but may contain the same members. I would like to know what happens after migrating opsgenie into JSM. WIll "new" teams be created as imported from Opsgenie?
I am afraid that this will create duplications, if so can I merge them after?
Or do you advise to rename them either in JSM or Opsgenie in order to have them perfectly match?
Once you move to Jira Service Management, your current Opsgenie teams will become Atlassian teams and you will gain access to operations.
Teams can have the same name, so renaming a team before the migration won't matter. If you end up with duplicate teams, you'll need to merge them after.
You must be a registered user to add a comment. If you've already registered, sign in. Otherwise, register and sign in.