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Opsgenie migration to JSM - teams duplication

Yuri Suppa
Yuri Suppa January 22, 2025

I have a set of teams in Opsgenie that don`t match 1-1 to the Jira teams but may contain the same members. I would like to know what happens after migrating opsgenie into JSM. WIll "new" teams be created as imported from Opsgenie?

I am afraid that this will create duplications, if so can I merge them after?

Or do you advise to rename them either in JSM or Opsgenie in order to have them perfectly match?

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